As an experienced customer service specialist with 5 years in administrative roles, I provide comprehensive support to streamline your operations and boost productivity. My organizational skills, attention to detail, and proactive approach ensure that your business runs smoothly while you focus on strategic priorities.
Entity Type (Individual or Business)
Individual
Based In
Portland, United States
Language Proficiency
Russian, German
Years of Experience
5
Education
Bachelor's in Business Administration, University of Michigan
Skills
MS Office Suite, Google Workspace, Asana, Trello, Slack, Zoom, CRM systems, time management
Expertise
Administrative coordination, project management, document preparation, customer service, process optimization
Licensure
Professional License Verified
Experience
5+ years providing administrative support to small businesses, with expertise in project coordination.
Certifications
Professional Association Member
Awards
Top Service Provider (Community Choice)
Insurance
General liability insurance (coverage up to $1M)
Accepted Payment Methods
Cash, Credit Card, Bank Transfer
Insurances Accepted
Self-pay only
Financing Options
Installment options available upon request
Service Areas
All Services & Prices
USD
57
per hour
Virtual Administrative Support
Price: USD
26 per
hour
Comprehensive administrative support including email management, scheduling, and document preparation.
Project Management
Price: USD
1300
End-to-end project coordination, timeline management, and stakeholder communication.
Customer Service Support
Price: USD
1040
Professional customer service management including inquiry handling and issue resolution.
Media
6 photos
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Frequently Asked Questions
How do you charge for your services?
I offer several pricing models including fixed project rates, hourly billing, and retainer options. The most appropriate model depends on your project scope and requirements. I provide transparent quotes with no hidden fees.
Do you offer revisions?
Yes, all projects include 2-3 rounds of revisions to ensure your complete satisfaction. Additional revisions are available at a nominal fee.
What makes your services unique?
My unique combination of 5 years of experience, specialized expertise in Admin & Assistance, and client-centered approach sets my services apart. I focus on delivering not just quality results, but also an exceptional client experience.