As an experienced customer service specialist with 17 years in administrative roles, I provide comprehensive support to streamline your operations and boost productivity. My organizational skills, attention to detail, and proactive approach ensure that your business runs smoothly while you focus on strategic priorities.
Entity Type: Individual or Business
Individual
Based In
Fukuoka, Japan
Education
Project Management Professional (PMP) certification
Language Proficiency
Spanish, English
Experience
17+ years providing administrative support to small businesses, with expertise in administrative operations.
Expertise
Administrative coordination, project management, document preparation, customer service, process optimization
Years of Experience
17
Skills
MS Office Suite, Google Workspace, Asana, Trello, Slack, Zoom, CRM systems, time management
All Services & Prices
Starting at $1600
Virtual Administrative Support
Price: $50 per hour
Comprehensive administrative support including email management, scheduling, and document preparation.
Project Management
Price: $1600
End-to-end project coordination, timeline management, and stakeholder communication.
Customer Service Support
Price: $1280
Professional customer service management including inquiry handling and issue resolution.
Featured Work
6 photos
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Frequently Asked Questions
How do we communicate during the project?
I maintain regular communication through your preferred channel (email, phone, video calls, or project management tools). I provide weekly progress updates and am available for questions throughout the project.
What happens if I'm not satisfied with the work?
Your satisfaction is my priority. If you're not completely satisfied, I'll work with you to revise the deliverables until they meet your expectations, as covered in our agreement's revision policy.
What is your typical turnaround time?
Turnaround time varies based on project complexity. Simple projects typically take 1-2 weeks, while more comprehensive work may take 4-6 weeks. I always discuss timelines upfront and keep you updated on progress.